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Liberty Mutual Insurance

Engaged employer

No Loyalty - Horrible Management - Sr Claims Specialist Liberty Mutual Insurance Employee Review

2.0
Sep 19, 2025
Recommend
CEO approval
Business outlook

Pros

Benefits - pay - FTO - come workers

Cons

Focus too much on DEI!! No loyalty they will put 20+ year employees on a PIP to force them to leave - Management and Upper Management provide no support unless you are a favorite! They will be nice to your face and then work hard to fire you. The last 5-8 years have been horrible - no work life balance - processes out the a## - they prefer form over substance- lots of clicks with management- No calibration between teams - One team can do things a certain way and you will get put on a PIP if you are in another team doing same thing!! In the last year I have personally seen them single out older employees with lots of tenure - lots of age discrimination - they keep you from getting positions in different depts

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

3.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Working remotely. Decent pay and benefits.

Cons

Management likes to micromanage and focus on accuracy and not being there for the customers. Communication also sucks across the board

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