Expect Mistreatment and a Lack of Advancement - Patient Care Technician Kroger Employee Review

2.0
Jul 22, 2022
Recommend
CEO approval
Business outlook

Pros

The patients were the best part of the job. I loved interacting with them.

Cons

It is extremely hard to advance and the pay is low, but the amount of work a patient care technician is expected to do is crazy. I took the trash out, answered the phone, called patients to check in with them, kept inventory, cleaned the clinic, assisted with physicals, managed payments, took vital signs, entered patients' medical information, and often the nurses are in a patient room much of the time while angry patients address the patient care technician who is alone at the front desk.

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5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Easy work and flexible managers

Cons

Lower pay but fine for entry level

3.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

• Generally work with fantastic people. • Work is not difficult, and time flies when busy. • My bosses collaborated with me to create a schedule that worked, as I often had other commitments. • Overall, a pleasant work experience most days. Get good at what you do and you'll do fine.

Cons

• Some of the senior management was less friendly than others - as to be expected. • Days were very volatile; some could be extremely easy, and others could be a nightmare. • Scheduling was kept rather limited; although I was able to get the hours I wanted, often times management would look to cut hours from departments whenever possible, leaving less support.

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