Treated like a resource, not a person - Produce Clerk Kroger Employee Review

2.0
Apr 4, 2017
Recommend
CEO approval
Business outlook

Pros

Smith's has lot of resources and opportunities for employees, and many benefits that increase with the more hours that you work for them. You will get promoted for working hard, but raises are few and far between; they are usually quick to demote those with a poor work ethic. If you happen to apply to an already healthy store, you will be fine.

Cons

It's a "work-to-win" system, as a new part-time employee will receive no benefits. Management is very apathetic towards employees, they want results, and don't care if your department is understaffed. The OSAT score that they push employees to strive for is an inherently broken system and promotes an unhealthy work environment. The willingness to work around your schedule for a college student is completely dependent on your department manager, you may or may not have a bad experience with that. No store consistency. A promotion will often lead to more responsibility with little compensation for the extra stress. Many managers are asked to transfer to other stores on a whim every few months.

Explore other reviews about Kroger

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Nice management, nice coworkers, willing to help

Cons

Could be a lot of work sometimes

3.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

• Generally work with fantastic people. • Work is not difficult, and time flies when busy. • My bosses collaborated with me to create a schedule that worked, as I often had other commitments. • Overall, a pleasant work experience most days. Get good at what you do and you'll do fine.

Cons

• Some of the senior management was less friendly than others - as to be expected. • Days were very volatile; some could be extremely easy, and others could be a nightmare. • Scheduling was kept rather limited; although I was able to get the hours I wanted, often times management would look to cut hours from departments whenever possible, leaving less support.

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