This company is a joke. - Grocery Clerk Kroger Employee Review

1.0
Oct 18, 2016
Recommend
CEO approval
Business outlook

Pros

The bathrooms were nice. Seriously, that is the only positive thing I can think of. Everything else was completely horrible.

Cons

Let me start this by saying that I'm sure some locations might be different, but mine was horrible. I walked out on my FIRST day on the floor. The interview was annoying, and very unorganized while constantly interrupted. That was my first red flag. Management was friendly despite their unorganized practices, but all of the company talk is just "talk". They say what they have to say but do not follow through with actions. I was told my pay would be adjusted according to my experience and education (I have a degree and almost 6 years of customer service), and got a whopping thirty extra cents! Woohoo! 8.40 an hour to try to pay my bills and raise my son. My first day on the floor I was not given much instruction, just tossed from person to person. I was not assigned a locker, told how breaks worked, etc. A manager brought me to nutrition and gave me some tags to work on. The section was completely unorganized and almost everything was out of place. When I asked how to use numbers on the tags to find the items, she told me she wasn't sure what they meant and that I would just have to "find" most of them. After hours of this, I was introduced to the department manager, who was constantly talking to her friends, cursing and complaining a majority of the time. I was stocking items from the skids (doing most of it because I was new I suppose), while literally being laughed at if I asked questions or "opened boxes weird". Mind you, I have retail experience and none of this stuff was new to me. The people were so rude, and only a couple actually introduced themselves to me. I found myself lost in the back room, and people were constantly running into me and I just felt like I did not belong in this "crowd". I felt extremely isolated and out of place. No matter how much I need a job, I will not bust my back and be disrespected for 8.40 an hour and not even be able to pay my bills. The turnover here speaks for itself.

Explore other reviews about Kroger

5.0
Mar 30, 2026
Recommend
CEO approval
Business outlook

Pros

Very welcoming environment to new hires. Clear efforts made to improve processes as the new store was finding its footing. Training was clear and wasn't thrown into the deep end before proper teaching. Great environment to work at overall with good pay for the work required. Flexible scheduling and very kind, understanding management!

Cons

Supply issues - needed a better system for ordering new items and restocking basic items. Usually only done by a manager, which meant if a manager wasn't on shift the issue may not be dealt with promptly. Frequently had to improvise with sizes/cups or take basic items off the menu (not just seasonal) due to missing syrups, powders, grounds, etc.

3.0
May 25, 2026
Recommend
CEO approval
Business outlook

Pros

10% discount on all kroger branded items $17.25 per hour is one of the better wages in the area when compared to competitor stores

Cons

October-January the workload and store environment is overwhelming due to holidays Slowest time of year in the store is during the summer when its hot and days drag ob forever Lack of communication between dept as well as between store management MOD adds insurmountable tasks onto your already lengthy expected daily task assignments

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