5.0
Mar 30, 2026
Former employee, less than 1 year
Huntsville, AL
Recommend
CEO approval
Business outlook
Pros
Very welcoming environment to new hires. Clear efforts made to improve processes as the new store was finding its footing. Training was clear and wasn't thrown into the deep end before proper teaching. Great environment to work at overall with good pay for the work required. Flexible scheduling and very kind, understanding management!
Cons
Supply issues - needed a better system for ordering new items and restocking basic items. Usually only done by a manager, which meant if a manager wasn't on shift the issue may not be dealt with promptly. Frequently had to improvise with sizes/cups or take basic items off the menu (not just seasonal) due to missing syrups, powders, grounds, etc.