Be Ready to Stay Where You Are - Customer Service Representative Komatsu Employee Review

Good Culture to work in.

Headcount movement can make it hard to elevate your career path.

A name brand company is always nice to have on a resume, Employees are generally nice. They care about safety. They have a lot of "town halls" to give you updates about financials. They want internal employees to apply for jobs if they become available. Benefits are decent - they have the minimal to entice good employees.

Four days in office, even if you were initially hired into the company as a 2 day remote employee. Office is loud and cold. There isn't even enough space but you must come into office to sit on the meetings on Teams. You will get between 0 and 3% raises and you will be told that there is not way to "exceed expectations" but you will be required to and will ambush you to create performance reviews. A giant issue is on it's way to Komatsu - all of their employees are retiring. They are all retiring right now and they are not training others to fill the roles and the next 5 years are going to be painful. Those retiring - they've seen the company go from an amazing company with pensions, extra time off, and extravagant Christmas parties to what they are today - greedy overlords with BYO food for a mid-day Christmas party lunch. It's unfortunate.