Culture based on 8 commandments that at the end will not prevent the company act as any other. Bottom line MONEY - Help Desk Support Koch Employee Review

3.0
Sep 27, 2021
Recommend
CEO approval
Business outlook

Pros

Ample opportunities to grow. Koch is s true global company that recently change the name of the support group from KBS-Koch business Services to KGS-Koch Global Service. The future is global and Koch is at the vanguard of this change. Feedback from all employees is encouraged so there is some willingness to listen and change...

Cons

Depending on the department and the industry you might be in, management applies the culture a bit differently. The culture is based on 8 commandments that are basically good; however, when it comes to choosing the bottom line (money) or the welfare of employees the company will choose itself. This is NOT bad but Koch places so much emphasis on the culture that if you are naïve enough you might think that your job is safe if you delivered all that it is expected of you… not so. As an example, If you job pays $55k in the USA and someone in India can do it for $10k your jobs is in real danger of being discontinued at home for someone in India. So the point is the 8 commandments are in reality for middle to lower management and employees. There is an expectation to almost “waspish” these 8 rules but for the higher management not so much in real application. This is definitely NOT illegal or even wrong but if Koch would not set themselves in a holy pedestal when you lose your jobs because the savings in India are too irresistible to ignored, it would not feel that there is not a the expectation of loyalty is only from the employee to the corporation.

Explore other reviews about Koch

5.0
May 6, 2026
Recommend
CEO approval
Business outlook

Pros

Such a great atmosphere. The company focuses on adding the most mutual benefit for all parties. Helps you grow, and create meaningful relationships.

Cons

N/A This company is amazing but it is challenging. You will be stretched.

4.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

Base is 27/hr in Texas with a 4500 signing bonus. Also good benefits.

Cons

The founders aren't exactly the best people in the world.

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