Great team and a place where you can make an impact - Anonymous employee KatKin Employee Review

4.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I enjoy working at KatKin and it's one of the few companies I’ve worked at where the mission is genuine and it’s easy to see the impact you’re having. The team is big reason it’s a good place to work. Everyone is smart, works hard and, for the most part, teams work well together. If you’re wanting high ownership and a lot of responsibility you can make a real difference. Things move quickly which I see as a positive. Decisions don't sit around for ages and leaders help keep things moving and in the right direction. Many decisions happen quickly and there aren't many approval layers. If you've got a good idea it has a good chance of happening and you get to run it. It’s not perfect but I’ve found leaders are clear about what’s going well and what isn’t. There’s a focus on building a better business and improving things for customers.

Cons

The pace is high and doesn't suit everyone. Expectations are high, priorities can change depending on performance, and there's a lot going on. If you like lots of processes and certainty it might feel uncomfortable. The company is still growing and there are some pain points. Some processes aren't in place and sometimes that means we have to create these instead of following what is already in place. The last few months have been tougher than usual. The business is becoming more disciplined and accountability has been increasing, which has been a positive overall, even if it’s taken some time to get used to.

Explore other reviews about KatKin

2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

There are plenty of intelligent and capable people across the business, and the product itself is strong. Free class in micromanagement, and great opportunities for learning patience while getting told off.

Cons

Senior leadership is by far the biggest issue. Experienced employees are regularly replaced with people who appear to share similar backgrounds to leadership, despite lacking relevant experience for the roles they are hired into. Priorities shift constantly, accountability is inconsistent, and decision-making often feels disconnected from the operational realities of the business. There is a clear lack of understanding from leadership around several core functions of the company, yet major decisions continue to be made with little visible consideration for employee feedback or expertise. This has resulted in low morale and a widespread lack of confidence in leadership. One CEO in particular has been a major factor in high staff turnover and the ongoing loss of employees. Excessive micromanagement. Excessive. Constant unnecessary meetings, and unprofessional behaviour have created an extremely difficult working environment. Interactions are frequently confrontational, and many employees appear stressed, disengaged, or concerned about speaking openly. These are longstanding issues rather than short-term growing pains, and there appears to have been little effort to address them meaningfully. As a result, the culture has become increasingly negative and even hostile over time.

18
2.0
May 29, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- great product - still lots of great people within the company

Cons

- such a toxic work environment! One founder in particular expects the whole company to give up their evenings and weekends to work overtime (with no extra pay) because they constantly make bad business decisions and expect EVERYONE else to pick up the slack. - Love to find someone to blame for their bad leadership and then build a case against them to fire them. - Supposedly care about their customers but always talk about how to make it harder for them to cancel subscriptions or cheat their way to the top. - Often put meetings in at 5:30pm on a Friday so that you end up working past 6pm on a Friday - Severe favouritism leads to 90% of the employees feeling demotivated, stressed and under constant pressure to meet unrealistic expectations - No career progression plan and if you do ask for it, you’ll probably get told to focus on your own role and working towards the companies KPI’s before considering a promotion - told if you can’t hack it then they don’t want you anyway - if you’re okay with working somewhere that acts like this work is literally life or death and under constant threat of being fired, then go for it! If you want any remnants of a work life balance and like your mental health, then avoid at all costs

11
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