High-profile clients - but unsustainable workload and poor employee care - Research Manager Kantar Employee Review

2.0
Jul 11, 2025
Recommend
CEO approval
Business outlook

Pros

Exposure to high-profile clients and global brands, which provides strong experience in brand tracking and strategic insights. A few supportive colleagues who genuinely care about the work and each other. Talented workforce. Some flexibility with hybrid working, depending on the team.

Cons

“Client is king” culture comes at the direct expense of employee wellbeing — overpromising to clients without resourcing properly led to chronic overwork and burnout. Chronic under-resourcing meant consistently working well beyond contracted hours (often 60+ per week), with little recognition or support. Consistently flagged under-resourcing issues for months with no real solution. Instead of addressing capacity problems, more work was pushed onto graduates, creating a cycle of exploitation and high turnover. Lack of proper onboarding or structured development - especially for new joiners, grads or those stepping into new roles. Weak management culture — objectives were unclear or neglected and line management support was inconsistent. High turnover and burnout across teams due to unsustainable workloads and unclear communication from leadership. Company talks a lot about well-being but rarely seems to back it up in practice.

Explore other reviews about Kantar

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

None. Literally none. Amazing that I cannot think of a single thing. I’m staying because the job market is awful otherwise I am out of here.

Cons

- carousel of management. Changing every several months - constant reorganization, hired for a role you want then moved to a role without input as a part of a reorganization - employees of set up to fail - management is suspect in their talent and ability to build a culture worth having - trying to “scale” products without a client first mentality - profits over people - legacy remote work allows people to skate by without actually doing work - history of hiring suspect CEOs because of nepotism - people get paid obscene amounts for doing little work. And if they do work, it is so awful.

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