1.0
Jun 1, 2015
Former employee, less than 1 year
Lynchburg, VA
Recommend
CEO approval
Business outlook
Pros
There are decent benefits for full-time employees, and you get a good discount. It's a casual environment, so you can wear whatever you want.
Cons
Journeys nurtures a toxic sales environment that is detrimental to good customer service. These are commissioned sales, so returns and exchanges are often avoided using questionable policies or procedures to prevent affecting individual sales numbers. Large sales are fought over. Prescribed behaviors to improve sales figures are ineffective at best. Best practice relies on luck of the draw.