Time consuming, routine. - Store Manager Journeys Employee Review

4.0
Mar 26, 2012
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity to move up to upper management. You learn so much about your product in order to sell. It's a very fast paced company, you're rarely bored unless you're in a lower volume store. Praise is usually given where necessary depending on who your district manager is. Commission based pay, also so more incentive to sell. Your teachers are the people who you keep in touch with, they are always there to help you even if you're in a different store. Depending on your location you meet a lot of cool new people. You're always socializing with people whether It's about shoes or not. Journeys employees stay loyal to their first managers or whoever trains them.

Cons

You are expected to work long hours. For management if you can't handle 50 to 60 hour normal work weeks, and 70 to 80 hour work weeks during the holidays you won't make it as management. There is a lot of unnecessary pressure on employees to make sales goals. If you don't make your goal for a certain period of time you will be terminated (even management). Very young managers and district managers, sometimes they are so scatter brained they have no idea what they're doing. Work load takes a toll especially with very few days off which ultimately makes sales worse. It's a vicious circle. Not a whole lot of communication goes on between district managers and store managers. They can tell you you're doing something wrong but wont give you the tools or advice to fix it.

Explore other reviews about Journeys

5.0
Mar 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Discount was very good

Cons

Pay was not very good

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Journeys Response
3mo
Thank you for sharing your review! We truly appreciate your feedback!
2.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

- Diversity & inclusion throughout employees - No dress code (other than inappropriate clothing obviously and occasional Journeys t-shirts during holidays) - Paid training - Flexible schedule (at least at my store)

Cons

- Horrible corporate mentality - Only the sales leads and above work on commission even though every employee has to HARD sell - Sales goals that are unrealistic and based off of the previous year's numbers - Little to no benefit for reaching or surpassing the ridiculous sales goals - District managers and corporate employees who say you're not good at your job unless you practically beg customers to buy socks and multiple pairs of shoes even if they came in knowing exactly what they want (to the point of annoying the customer) - Verbal, then write up, then immediate termination if you don't meet or surpass EVERY single category in your MPR (monthly progress report) - District managers who demote the best managers and transfer people to other stores with no say in the matter, as well as letting certain bad managers get away with things without reporting it - lowwwww pay for what is expected of the employee

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Journeys Response
1w
Thank you for taking the time to leave your review. If there's anything you would like to share or discuss further, feel free to email us at journeyssocial@journeys.com.
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