Your attitude determines your tip. And 10% of your sales is lost into the ether. - Server Japango Employee Review

Your attitude determines your shifts. While this sounds common ground, this is taken to an extreme level. People get “punished” by getting their shifts taken and many were fired over bringing up valid concerns regarding their experience at Japango. I’ve worked over a decade in service and I’ve never seen such covert management style. You tip out 10% of your sales to bar, FOH, and kitchen. You need to be available full time, there’s over 15 servers, yet they don’t allow you any form of scheduling preference.