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James Cook Languages

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Honest Review - ESL Teacher James Cook Languages Employee Review

1.0
Mar 8, 2024
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, students must pay for lesson if they cancel within 24 hours, small payment for orientation and very small bonus offered depending on how packed you make your schedule, Czech lessons offered at a discount price

Cons

No payment for social or health, no multisport, has some benefits but come as a HUGE cost for example they could pay for your litacka (transport card) but you have to have x amount of classes during high volume hours.

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James Cook Languages Response
1y
Thank you for taking the time to leave a comment, despite the negative nature of your feedback. We appreciate you sharing your thoughts with us. We are pleased to learn that you were satisfied with our cancellation policy and Czech lessons. However, we would like to take this opportunity to comment on the other aspects you mentioned. We are pleased to offer a MultiSport card to all teachers with a part-time schedule. Additionally, we provide reimbursement for travel expenses to all our full-time teachers, regardless of their teaching schedule. The rate of 150 CZK/45 minutes that you mentioned is significantly below our current offering. We appreciate your teaching with us and wish you the best.

Explore other reviews about James Cook Languages

5.0
Sep 29, 2017
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

Friendly and professional staff, vast amount of teaching resources, flexible scheduling, and very educational training sessions.

Cons

I have no major cons, but on several occasions I was told I did not submit my time sheets for my classes on time when I had email proof that I had. The issue was always quickly resolved.

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James Cook Languages Response
8y
Thanks for your comments, we are glad you were satisfied working with us. We apologise for the issue with time sheets, as we deal with thousands of them every month, it sometimes happens that there are some oversights. It's good to know that they were resolved quickly.
1.0
Apr 23, 2024
Recommend
CEO approval
Business outlook

Pros

While the company projects an image of professionalism, the reality often falls short of expectations. However, one advantage of working for JCL is the access they provide to a wide range of books and other teaching resources.

Cons

My experience with JCL was deeply disappointing. Initially, they hired me and assigned me a decent number of classes to teach. However, after teaching for a month or two, they started making excuses to delay payment. To make matters worse, the contract did not specify payment dates. Communication with them was painfully slow and lacked transparency. They frequently provided contradictory information, leaving me to figure out the truth on my own. Despite my relentless efforts, including sending dozens of daily emails and seeking legal advice, obtaining my rightful salary was an uphill battle. JCL was intentionally withholding the payment. To add insult to injury, they promptly fired me after finally receiving my salary. They started to defend themselves and hide their misconduct. My experience with JCL was nothing short of a nightmare. I strongly advise others to avoid wasting their time with such a company.

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James Cook Languages Response
2y
Thank you for your review. We are glad that you were satisfied with the variety of teaching materials we offer to teachers. We believe that it made the preparation for each lesson more effective. However, we are very sorry to hear about your view on the payroll situation. Unfortunately, we are not aware of this problem, the whole situation described here comes as a surprise to us, even as you write, after daily communication from your side (which department did the communication take place with?) All teachers can arrange a meeting (even online) with representatives of the HR department and resolve things directly and quickly. We always try to communicate things openly and transparently. All contracts that teachers sign are always even in English. The contract clearly states the pay date, which we adhere to every month. We have clearly defined processes that we communicate to the teachers when they start, the initial orientation meeting takes 2-3 hours. Still, we would like to thank you for your cooperation and we wish you all the best.
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