Great people and atmosphere, empowers employees to give their best - Anonymous employee JD Power Employee Review

5.0
Aug 17, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The management are fantastic (at all levels), and are lovely to work with - as with all the people here, they are approachable and friendly, knowledgeable and reliable. I like that even senior management are very respectful and open to non-management staff and it definitely feels like they value input from all areas of the business, which is something I haven't seen in many companies. It feels, to me, like a place where good ideas and hard work are genuinely appreciated, regardless of hierarchy. The flexible working arrangements are great, as you can work where and when you get your best work done, and any technical issues when working from home are rare. Usually I've found working over VPN to be quite frustrating, so I'm really glad it works well here and everything is just as quick as when I'm in the office. The London office is lovely, with generously stocked food and drinks for all staff (never underestimate the power of free food!), a lively but not loud atmosphere, and regular fun things organised for us such as themed events and fundraisers. Also it's really easy to get to with train and tube stations nearby, and there are plenty of restaurants and shops around. Most importantly, I feel completely empowered to do my job well. I'm given the freedom to achieve my objectives autonomously in the ways I believe will be most effective, and always have support there when I need it. I do also feel like my work is valued, and overall these things make me feel so much more invested in the company. The benefits are also excellent, and we are given plenty of training opportunities. I've already learned a lot since being here, and feel like it's somewhere where there are lots of opportunities, and it's up to you to make what you can of them.

Cons

I have only been here during 2017, and I understand that there was previously a major transition period which sounds like it must have been difficult.

Explore other reviews about JD Power

5.0
Aug 12, 2025
Recommend
CEO approval
Business outlook

Pros

unlimited PTO, supportive managers, flexible schedule, Great benefits

Cons

lots of travel can get exhausting but its still worth it

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JD Power Response
10mo
We are glad to hear you find the role rewarding and enjoy the flexibility, benefits, and support available to you. Travel is a core part of this particular position, and while it can be demanding at times, we’re glad to see you find it worthwhile. Managers are expected to hold regular 1:1s with their teams, and we encourage employees to use these meetings to share feedback, ask questions, and stay connected. We encourage you to speak with your manager or HRBP if these are not already set up as a regular occurrence on your calendar. Thank you, J.D. Power
1.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Remote job that pays market rate salaries and offers decent health benefits.

Cons

It feels like the executives at this company are sitting in first class in an airplane behind a giant metal door instead of a curtain, completely sealed off from the rest of the organization that is all sitting in coach. We are told to stay seated, stay comfortable, and be grateful, cramped seats, stale peanuts and all. Every so often, a voice comes over the intercom with an announcement, and you have no choice but to accept it. Sometimes that announcement is that your colleague has been fired, so they can clear some salary cap for another former Sterling employee, and you'll need to increase your work load. This executive change honestly feels like a cash grab for the executive team and their friends and does not feel like the transformation the company desperately needed. Every executive working here is a nepobaby. They only hire people and vendors who have previously worked with the CEO and the COO at other companies, even if they are not the best candidates or companies to work with. They are also paying them obscene salaries. None of these folks have any experience in the industry that drives the company profits, automotive, nor have any interest in getting up to speed. J.D. Power used to be a place where speaking up was encouraged. Now, one wrong look at the wrong executive can cost you your job. They removed internal anonymous feedback because "it's not productive." But I am 1000% sure they are reading still reading these reviews.

7
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JD Power Response
1d
Thank you for sharing your perspective. JD Power is focused on building a strong foundation for long-term growth, and we recognize that the pace of this transition can be challenging. We encourage employees to share their feedback directly with their manager, the People & Culture team, and/or senior leadership. Thank you, JD Power
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