Toxic Work Environment and Lack of Growth Opportunities - Case Manager JAMS Employee Review

We are very sorry to hear about the unfortunate experience that you have shared concerning your work experience through this platform. Regarding your observations about lifetime associates, JAMS deeply values the tenure of our associates as an exceptional point of pride that is celebrated throughout the company. We believe that our retention of highly skilled associates is a result of the dedicated efforts of our Senior Management Team, Operations, and Functional staff to cultivate a culture that practices gratitude and promotes inclusion, equity, diversity, and belonging. Moreover, JAMS prohibits harassment, disrespect, or unprofessional conduct of all persons involved in the operation of the company, and this policy also applies to vendors, clients, independent contractors, and other persons with whom JAMS associates come into contact while working. We are disheartened to hear that you feel your opportunities for growth have been impacted by what you have experienced. As noted in our policy, JAMS requires all individuals to report any incidents of harassment, discrimination, retaliation, or other prohibited conduct forbidden by our policy against workplace harassment. Please get in touch with our CHRO or Director of HR so that we can address your concerns directly. JAMS does not solicit its panelists to post positive reviews on this platform. As you know, JAMS is a neutral ADR organization. This allegation is concerning, and we want to take this opportunity to clarify that JAMS does not ask its neutrals, who are independent contractors, to leave any reviews through this platform. Our Glassdoor account is managed and maintained with the purpose of highlighting JAMS as an employee-centered company, and we are very sorry to hear that you feel otherwise. We look forward to hearing from you.