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Should have been an indication - Protection Specialist Iverify Employee Review

1.0
Apr 12, 2019
Recommend
CEO approval
Business outlook

Pros

Ice machine that makes little ice cubes

Cons

If you consider yourself educated, do not apply here. The review went well, but training was like being in high school beginning with the trainers. One of trainers could barely speak English, even though it is her first language. This was distracting and made hard for me to focus. One of these is the Corporate trainer. Unbelievable. There were also selective cliques within training; if you were not part of one of those groups, you were called out by the trainers (the clique was not) or ignored when you needed assistance while at the computer. I asked a trainer 3 times for help while at the computer and she told me I had everything I needed. But I didn't. So I ended up sitting there for 15 minutes doing nothing until the other trainer saw me doing nothing and came and helped me. This happened on 4 separate occasions. The equipment in the training room was well below sub par. Computers kept having issues, with it either being the software or hardware, and a few did not work at all. If you were in the clique, the trainers would let you get away not having all the answers on an oral test. That was when I had to leave. I wasn't getting trained, and I would not be able to do my job.

Explore other reviews about Iverify

5.0
Sep 5, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Iverify has made great progress over the past year. The company is focused on what is important, is investing in new software to automate, and creating efficiencies across the company. There is a strong focus on ensuring our customers receive the best service. They launched a new software called service max that provides better insight and service to our customers who are taken care of by subcontractors who perform service calls at their locations. Communications are excellent from both my direct managers and from senior management. I like the monthly all company meetings and the recognition given to employees. Funny reading some of the other comments on glassdoor. I wonder what company they thought they were working for. Company is not perfect, no company is, however it has moved in the right direction. The passion and purpose across the company is excellent.

Cons

People complaining on glassdoor about things that are not realistic.

1
1.0
Dec 4, 2017
Recommend
CEO approval
Business outlook

Pros

I think the fridge stays good and cold. Maybe. Other than that, there isn't much at all....and it's very apparent.

Cons

Having to work here. It's funny. They always post in here "oh bring issues up to us right away" or "please tell me more in detail so this can be addressed"......It's nothing more than a smoke show. There's not a single soul that cares about you or what you deal with. Every person in "leadership" is more than aware of the issues, and yet they do ZERO about fixing any of it. At the rate customers are leaving, we won't be around much longer, and that makes me ill to know how hard myself and some others have worked to get this place where it needs to be. Just to see it destroyed by a new CEO that has a hare trigger temper and throws tantrums from time to time. Like all ESERVS being done in 24 hours?? Yeah, good call.... There is no leadership here....and all they'll do is say whatever needs to be said to make their next move sound good. And it'll be done at your expense.

8
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