2.0
Jun 6, 2014
Current employee, more than 8 years
Parsippany, NJ
Recommend
CEO approval
Business outlook
Pros
Ipsos gets that customer service gets repeat business, so encourages behavior that gets good customer reviews.
Cons
Research is secondary, culture is internally competitive and heavily siloed (you're on your own!), and it's a sweat-shop mentality. If you killed yourself to get great results last year, you're rewarded by a high goal and no help - you made it last year, so obviously there are enough people, right? Never go the extra mile at Ipsos!