Relaxed culture but poor management and unclear roles - Associate Director Ipsos Employee Review

3.0
May 18, 2026
Recommend
CEO approval
Business outlook

Pros

Relaxed culture, nice colleagues, interesting work in Public Affairs service line doing social research and helping improve public policy.

Cons

Poor management and structure, roles a bit unclear, the matrix structure means some people don't feel at home anywhere. There is a major lack of transparency on pay with people on the same grades having very different salaries, and there are very low pay rises and bonuses (below inflation last few years, on top of that they are asking staff to come in more which increases cost. Performance not rewarded, you can exceed business development targets and not receive good bonus / pay rise. Overall, feels like a lot of take and not much give at the moment. Falling majorly behind on AI tools despite a strong start.

Explore other reviews about Ipsos

5.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible, smart coworkers and motivated company

Cons

Company politics, workload, demanding clients

1.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of opportunities and various locations

Cons

You work your tail off using gas, mileage, time, energy, tolls, and consistent but the authenticator who sit in the comfort of their home find any and everything wrong with the survey you fill out. Then, you don't get paid. Their portal that you are supposed to use while on location has connectivity issues or whatever reason they decide to blame it on. So far, I've lost $500.00 with this company. There are many other mystery shopping companies who don't try to cheat you out of money. If I had to guess, they use your pictures and get THEIR money but won't pay their contractors. I would suggest shopping for any other company besides Ipsos!

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