My Worst Job Ever! - IT Global Service Manager Intertek Employee Review

1.0
Jan 28, 2019
Recommend
CEO approval
Business outlook

Pros

Really enjoyed the working relationship with a lot of my peers.

Cons

I would not think of recommending this company to anyone. All Intertek seems to care about is the current months revenue. The company is too cheap for their own good. I witnessed new lab employees getting 4+ year old laptops. Some of the stuff was so old, people could not even do their job effectively. I was once denied a $20 USB thumb drive because my manager at the time wanted some other group to pay for it. The IT infrastructure in many US locations is obsolete and goes down more often then it should: Few managers want to spend money on hardware or the people to support it. Nothing but fire drills to get systems back up and running with the business screaming at you because they could not do their job. In the Information Technology Department, there is no room for advancement. There is not even an allocated budget for IT training. Pay is not great. Raises are minimal. One year, they even screwed me out of most of my bonus. In many cases when Intertek acquired another company, IT management refused to insist that the acquisition integrate into the central IT support model. This not only resulted in shadow IT groups within the business that basically did what they wanted to, but it ended up costing Intertek a fortune in the long run which no one seemed to care about as there was no immediate expense for the integration. During my tenure, upper IT management didn't seem to have a clue on how the "real world" worked. They often just hired people they favored from jobs they had held at other companies ... and they didn't even try to cover up the fact that this was happening. I applied for one internal job and during my interview was told that the job was already filled by someone who they presumably just found by canvasing the internet. The stress is enormous and they just throw you away when they are done with you. Please don't work here unless you are truly desperate for the money!

Explore other reviews about Intertek

5.0
Jun 14, 2026
Recommend
CEO approval
Business outlook

Pros

Good people to work with.. and great opportunities to grow

Cons

Requires a lot of dedication and long working hours

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Intertek Response
1w
Thank you for the wonderful feedback! We're so glad to hear that you feel supported and see opportunities for growth within the company. One of our top priorities is investing in our people, and it's rewarding to hear that it’s making a difference. We look forward to seeing your continued success at Intertek!
2.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Good group of people in local office.

Cons

Stuck in the past. Unwilling to consider updating methods or procedures. "We've done it this way for 30 years and it has worked." Sales relies upon project engineers to do most of their work for them. When volume of work is slow that becomes the engineers responsibility to go find new clients. Can't reliably pay the most basic of utility bills on time. I've seen the power cut off 2x and the gas this past winter.

avatar
Intertek Response
2w
Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience with our management team didn’t meet expectations. We’re actively working on improving communication channels and leadership training to better support our employees. We'd like to gather more details. Could you please send us a private message at IntertekHRUSA@intertek.com, and include your name, phone number, email address, and location? Thank you.
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