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Intermountain Health

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New Culture of Fear - Anonymous employee Intermountain Health Employee Review

3.0
Feb 21, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, really wonderful coworkers here.

Cons

With the organizational restructure, there is a new culture of fear. Every single day I go into work, people are talking about how much transparency is talked about to death but no one is actually being communicated with. Upper leadership is patting themselves on the back for their "grand new vision" for Intermountain, but they are not reassuring people or communicating with people about the one thing that matters for their lives: their jobs. No one knows if they will be able to keep their job. This is not something that has ever been an issue at Intermountain before. People have always felt safe. However now, people feel expendable and sacrificed to the "vision". There is fear, there is distrust, and a daily culture of terror. Will people have to sell their homes? Should we be looking for new jobs? There is NO communication. The corporation has shown their true colors as ego-centric to upper leadership.

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Intermountain Health Response
8y
Thank you for the sharing your feedback, we truly appreciate it. We appreciate your comment and always looking to improve - we'd like to hear more feedback and experience. Feel free to share other thoughts at comms@imail.org

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5.0
May 12, 2026
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Pros

Great environment and supportive management

Cons

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Intermountain Health Response
1mo
Thank you for taking the time to share your experience. We are happy to hear about your time at Intermountain Health and that you enjoy our collaborative, team-focused work culture and our supportive leadership. Your feedback is important, and we’ll share it with our teams as we continue to learn and grow.
2.0
Jun 14, 2026
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CEO approval
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Pros

There are many mission-driven caregivers who genuinely care about patients and want to provide high-quality behavioral health support. I appreciated the opportunity to work in an area connected to telehealth, crisis response, and access to care. The work itself can be meaningful, and I believe many employees are trying to do the right thing for patients and communities.

Cons

In my experience, the department culture was not psychologically safe. Feedback and performance concerns were not handled in a way that was clear, consistent, or supportive. I left feeling that the performance process was more punitive than developmental, and I did not feel meaningfully supported by leadership or HR during a difficult employment transition. The experience affected my emotional well-being and made me much more cautious about workplace culture and management practices.

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Intermountain Health Response
1d
Thank you for taking the time to share your review. At Intermountain Health, we’re always working to keep communication open and meaningful across all levels of the organization. We’ve built in several ways for caregivers and leaders to stay connected and share feedback, like 30-, 60-, and 90-day check-ins during onboarding, regular team huddles, and quarterly meetings. These touchpoints are designed to create space for real conversations and collaboration. Additionally, we believe that a culture of well-being for all caregivers is foundational to our ability to deliver on our mission of helping people live the healthiest lives possible. Caregivers are at the heart of what we do, which is why we have invested in and implemented several programs and resources to help caregivers enhance their physical, mental, emotional, spiritual, and financial health. It’s important that every caregiver feels secure, supported, and safe, both at home and at work. Your thoughts will be shared with our teams as we continue to learn and move forward together.
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