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Intermountain Health

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Good Place to Work - Clinical Research Coordinator Intermountain Health Employee Review

4.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Mostly recommend! Better than many! Respectful environment, beautiful view, management often has previous CRC experience, large cubicles, inclusive, patient population provided by doctors instead of cold calling a list of people, average to decent pay, more affordable healthcare (only if applying/qualifying for assistance). Periods of high workload followed by long lulls, could be pro or con. Much better than working for a CRO which focuses solely on enrollment volume and bottom line revenue with bosses whose job it is to pressure employees and may not be medically knowledgeable. Regulatory and IRB matters are taken care of by a separate team which is a very big plus! Not a pro or con: Research coordinator positions tends to attract more type A, highly organized introverts.

Cons

Research generally, including this position has lots of information and processes to juggle with responsibility falling on coordinators for advancing or holding up the process required for a patient to receive a procedure/study device which can be quite stressful. That being said, some responsibilities which I feel coordinators could be in charge of are retained by research nurses which can lead to unnecessary extra steps and coordinators were guilt-tripped for "overutilizing" nurses, creating high nurse workload and burnout (not my fault they get overworked). The hospital hierarchy is felt here with research sometimes being seen as a painful necessity by physicians/higher ups who insinuate or sometimes state directly that people's time in higher positions is more valuable and we should stay out of the way as much as possible. Drs are not held to the same scrutiny or urgent timelines as continued friendly relations and involvement with them is mandatory for research to take place. Cons specific to my position - Infrequent patient interaction (varies by department), most PIs/Drs are unfamiliar with requirements of research and slow to provide needed information, communication between care teams is not well established (currently being remedied), advancements are difficult from mid-level positions and pay raises are pretty small. PTO must be used even on company listed holidays unless you ask to work the holiday. Team collaboration not is really required and being overly social or not looking like you're working gets reported to your team manager who sends your team a finger wagging message and a plea for you to ask them for more work.

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Intermountain Health Response
4mo
Thank you for sharing your feedback, both positive and constructive. At Intermountain Health, we’re always working to keep communication open and meaningful across all levels of the organization. We’ve built in several ways for caregivers and leaders to stay connected and share feedback, like 30-, 60-, and 90-day check-ins during onboarding, regular team huddles, and quarterly meetings. These touchpoints are designed to create space for real conversations and collaboration. Additionally, we are uniquely positioned to provide communities in the Mountain West with advanced care techniques and innovative solutions to their health needs, as well as deliver high-quality care at a sustainable cost to more patients and growing communities. Our growth as an organization supports our ability to do groundbreaking work and invest in large, life-saving projects, as well as be the partners in health that each unique community needs us to be. By collaborating and driving positive change together, we can help shape the future of healthcare and make a meaningful impact on patient care. We appreciate your review and will share it with our teams as we continue to move forward.

Explore other reviews about Intermountain Health

5.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Team oriented, strong pay for Denver, mostly respected by physicians

Cons

Many more meetings as a PA than i’ve ever had

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Intermountain Health Response
1mo
Thank you for taking the time to share your experience. We are happy to hear about your time at Intermountain Health and that you enjoy our collaborative, team-focused work culture, our supportive leadership, and our total rewards package. We appreciate your review and will share it with our teams as we continue to move forward.
2.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

The best benefits by far— comprehensive and easy to navigate and understand.

Cons

Policies and procedures have become detached, less human and much more “bottom line” than in previous years. My disability requests were denied and I haven’t been able to move up or even laterally to accommodate myself in this organization despite having my Bachelors and recent work samples due to the automation of hiring and how removed HR seems from managements goal to promote from within. They’re missing a lot of talent in front of them.

1
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Intermountain Health Response
3d
Thank you for sharing your feedback, both positive and constructive. At Intermountain Health, we believe that a culture of well-being for all caregivers is foundational to our ability to deliver on our mission of helping people live the healthiest lives possible. Caregivers are at the heart of what we do, which is why we have invested in and implemented several programs and resources to help caregivers enhance their physical, mental, emotional, spiritual, and financial health. It’s important that every caregiver feels secure, supported, and safe, both at home and at work. Additionally, data plays a big role in how we care for patients—and it also guides how we support our caregivers. That’s why our benefits are thoughtfully designed to balance affordability, sustainability, and competitiveness, while creating a consistent experience for everyone on our team. We’re always listening, and as caregiver needs and market trends evolve, so will our benefits.
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