Lost Cause - Customer Service Representative Insuritas Employee Review

There are a lot of cons now with recent changes in management. No morale or morale boosting activities at all anymore. Major toxic environment in between departments. People yelling at each other on the floor in front of management without any repricussions. Fraudulent policies being written by top sales agents. No organization of work. Inexperienced employees being promoted to executive positions. Misogyny and unequal opportunities for women. Agents not following basic procedures and rules on a daily basis. Inaccessible management staff. No clear roles for any of the executives. Closed door policies; executive suits are closed under the guise of pet friendly work environment. The dogs get more attention than employees. Management not leaving their offices to check up on how things are going. Unfair shifting of workload onto employees who are supposed to be "attached at the hip." Clearly one manager does more than the other. While one stays in his office and seems to not care at all about any of us while the other has no past experience in his position leaving most of the managing up to HR. No team building skills or workshops. No training procedures set in place for certain departments. Employees with no training expected to adjust quickly after being shuffled around from department to department. Management keeps their focus on sales and service department is an afterthought with double the amount of work and less than 3 times the amount of staff than sales.