management is lacking - In Store Shopper Instacart Employee Review

2.0
Mar 12, 2023
Recommend
CEO approval
Business outlook

Pros

Flexible schedule. That is essentially the only pro.

Cons

This could have changed since i was there, but I was constantly being threatened (by the app, not an actual human) that I was going to get fired for not being fast enough. Which according to the actual human management was not going to happen.

Explore other reviews about Instacart

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

2.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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