my experience as an independent contractor - Personal Shopper Instacart Employee Review

3.0
Mar 1, 2023
Recommend
CEO approval
Business outlook

Pros

set your own schedule and thats about it

Cons

less than minimum wage = no tips, angry customers, lot of car abuse

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5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

When I was there the culture was pretty good and they were an all remote company. Fidji Simo as CEO was also a big improvement over the prior one.

Cons

High turnover. Many executives left (including Fidji). Stock price has flat-lined. Difficult business. Customer backlash over hidden and excessive fees.

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