The company management is not concerned about the well being of their employees. - Full Service Shopper Instacart Employee Review

1.0
Aug 3, 2019
Recommend
CEO approval
Business outlook

Pros

The ability to put a smile on customers faces.

Cons

The company management suggests to all of their customers to only provide a 5% tip to their shoppers. That makes it very difficult to make very much money as a shopper because Instacart does not pay the shoppers hourly nor does the company provide the shoppers with a salary. Instacart only pays the shoppers for mileage which is 60 cents per mile. That does not add up to much.

Explore other reviews about Instacart

5.0
Mar 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great gig that can be done on flexible hours.

Cons

Gas prices having been go up.

2.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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