2.0
May 27, 2019
Anonymous employee
Current employee, less than 1 year
Denver, CO
Recommend
CEO approval
Business outlook
Pros
Decent money when you get honest customers, weekly pay outs.
Cons
Batches are few and far between, even in hot zones. Company states that shoppers will know before they accept a delivery, what Instacart is paying them and what the tip will be. What they don’t tell you is that customers have 72 hours to change the tip amount, which leads to customers offering large tips up front to get their order accepted, and ultimately changing the tip to 0 after the delivery has been completed. As I have a 100% satisfaction, Reliability and Accountability rating it’s safe to say this isn’t happening based on their feelings regarding the quality of service they received. Due to this I will no longer be participating with this company.