Pros
Nothing, it just sucks. I hate this company.
Cons
I have requested the 4 RIs on my account be removed. These RI's were the result of IC kicking me off shift for not accepting batches that were not profitable which resulted in ending my hours for the day and receiving the RI's. RI's are a performance measure and fall under the IRS definition of employee classification language. I am not an employee of IC and as an CONTRACTOR am able to perform the duties of my contract as I see fit, per IC's own contractual language. I would like this issue escalated to T3 and the RI's removed immediately. I am willing accept batches that do not COST me money to work. When the store is 20 miles away, across San Diego County and I'm not being payed for mileage to the store, that COSTS me money. Double batches with for $18, 16 miles and 30+ items, costs me money. It is unacceptable to expect that your contractors will work for free. Your agents response was that rejecting orders is disruptive to the batching system and causes orders to be late and unhappy customers. Your customers are unhappy because your shoppers are unhappy. Orders are rejected over and over because people realize they are working for free and most likely in the hole for taking orders. You charge your customers a ridiculous fee and markup the products in some cases over 300%, yet you don't pay your shoppers even a third of the profit from the order. It's all over the internet, your shoppers know this, your customers are being exposed to the bad press and you are destroying the brand image of the long established grocery giants you are servicing. IC is a $7 billion dollar company who's CEO makes six figures and your lowest paid "admin" makes ~$35K, yet you cannot pay the backbone of your contract workforce a LIVING wage? Your deceptive business practices, abuse of the labor force and complete disregard for fiscal wellbeing the communities you serve is repulsive and embarrassing. Shame on you IC.