Great Growth Opportunity - Anonymous employee Instacart Employee Review

5.0
May 11, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*Leadership is willing to promote internally and makes a conscious effort to develop its employees *Great learning opportunities- Instacart has an abundance of interesting projects to work on. *I met awesome people while working here and made lasting friendships. *Solid benefits, good food, and a convenient office location located near a lot of public transport

Cons

*Instacart operates in a complex space; it's beholden to tens thousands of shoppers, and a growing number of retail and brand partners. It has limited control of critical components of its service, such as availability of items in stores, or availability of new shoppers in key markets. *Work-life balance is poor on certain teams. Instacart's leadership cares about employees and is making an effort to improve this but a lot of teams are spread thin.

Explore other reviews about Instacart

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

When I was there the culture was pretty good and they were an all remote company. Fidji Simo as CEO was also a big improvement over the prior one.

Cons

High turnover. Many executives left (including Fidji). Stock price has flat-lined. Difficult business. Customer backlash over hidden and excessive fees.

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