Field Ops Team - Anonymous employee Instacart Employee Review

5.0
Apr 26, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hard working team solving tough problems, a lot of variety in the work, delivering an outstanding customer experience to people who really need the service, food focused and who doesn't love food

Cons

High level of ambiguity is not for everyone, not a 9-to-5 job, very different from other retail operations jobs - high comfort with technology required, lower pay than comparable jobs

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5.0
Jan 21, 2026
Recommend
CEO approval
Business outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

3.0
Jul 3, 2026
Recommend
CEO approval
Business outlook

Pros

You choose when and how long you work, If you get the Instacart Shopper Card they promote, your earnings are deposited within minutes.

Cons

Before the Iran war, I was making about $10/hour - not that great. Since gas has increased in price, I'm very careful about the jobs I accept so I don't spend $5 or more on gas for a batch.

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