Downward spiral - Service Manager Insight Employee Review

Thank you for sharing your feedback. We want to start by acknowledging your praise for our teammates. We completely agree that we have fantastic, dedicated people trying their best to serve our clients, and we are incredibly proud of the work they do. We also recognize your concerns about the impact of acquisitions and frequent organizational changes. Navigating transformation while preserving stability is a tough balance, and we’re doing our best to support teammates through it. Our goal is to build a stable, profitable business where our employees feel secure and can grow their careers. Your feedback underscores the need for us to improve how we manage and communicate strategic shifts to ensure our team feels confident in our direction. We are committed to better supporting our teams through these changes and creating a more consistent path forward.