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      Insight

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      Very active at work - Desktop Support Technician Insight Employee Review

      5.0
      Sep 14, 2019
      Desktop support technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Get some exercise at work not always sitting at a desk. Support always available even though only tech onsite other offices glad to help out

      Cons

      IT Ticket system needs to be upgraded

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      Insight Response
      6y
      Thank you for the 5 star review! We appreciate your feedback and are happy to hear that you are receiving the support that you are looking for from your managers and teammates. If you would like to have further conversations around the ticketing system, please send your feedback to glassdoorfeedback@insight.com

      Explore other reviews about Insight

      5.0
      Dec 1, 2025
      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I can say that i really have a great manager. I'm on contract work, have been for 8 years. Our manager always lets us know how contracts are going. When the renewal talks are happening and when things get signed. You are kept in the loop. Its comforting and supportive. If a contract isn't renewed our manager is already on the hunt for a new opportunity for work. You feel the Heart and commitment to employees. Our work/life balance is great. Opportunities for training and skills are always available. The pay is good. Life is good.

      Cons

      I think my only con would be better options for insurance, but overall compared to other friends, our insurance is decent.

      2.0
      Jun 23, 2026
      Client operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is okay. Hybrid schedule. Depending on your manager they can work with you. Some really great and caring people. Generous PTO.

      Cons

      Pay is noncompetitive. The medical benefits are pretty bare minimum. Lastly, the company morale is in the tank overall. Missed several quarterly quotas, new CEO brought in to fix things. Nobody knows where anything is headed

      1
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