• Responsibilities are not clearly defined, which leads to a lack of accountability
• Poor marketing strategy and execution due to constantly shifting priorities
• Inability to follow-through on strategies due to inability to prioritize
• Upper management frequently lacks understanding of the roles of individual contributors
• Lack of tools and technology necessary to ensure visibility into performance data
• Ambiguous or statistically impossible goals and expectations
• Poor leadership and direction in marketing solution areas, training sales
• High turnover
• Poor health benefits — you can choose between a high deductible plan and a higher deductible plan
• In trying to simplify how to use health benefits, the company it significantly more confusing
• Few opportunities for promotion — the company tends to title down
I believe many of these problems could be solved if leadership committed to a clear strategy, stopped trying to appease everyone, and learned to say “no” to projects that are ancillary to that direction.