Immature Team, Unimpressive Leadership - Customer Service Specialist InkSoft Employee Review

1.0
Apr 27, 2015
Recommend
CEO approval
Business outlook

Pros

There are alot of perks, free stuff and a relaxed environment. Easy to get started and not much to have to learn. There is also free lunch every now and then.

Cons

Everyone here is immature. I interviewed after posting my resume and getting a call from someone in customer service, and next thing I knew I had the job. It was great at first, until it became quite clear it was ok to slander customers, gossip about others and outright make racist comments in the middle of meetings. I quit after a month of what seemed like torture. The leadership I came to find from one of my friends who still works there encourages this for the purpose of not having to pay peoples benefits after the 90 day restriction. Its utterly terrible to think they can get away with this. And the way they make fun of customers, if any of them knew I would almost guarantee they would have none, they are constantly making fun of people who cannot use their over complicated software. Its disgusting.

Explore other reviews about InkSoft

5.0
May 17, 2022
Recommend
CEO approval
Business outlook

Pros

- Great company culture - Challenging work - Good customer base - Fast-moving

Cons

- Lots of great ideas, execution could be better

3.0
Jan 10, 2024
Recommend
CEO approval
Business outlook

Pros

They hire great humans and try their best to provide what’s needed to be happy as an employee.

Cons

The owners are probably the toughest part about this company. Ideas are thrown around but never felt like things were done in a way that was methodical. It just seemed to be all over the place which breeds a tough environment for upper management to be successful.

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