Competitive pay and good learning opportunities - Technical Support Engineer Infoblox Employee Review

4.0
May 19, 2022
Recommend
CEO approval
Business outlook

Pros

Good renumeration and opportunity to learn cutting edge technology. Will get chance to interact with various customers who might usually be using the latest and greatest technology. To help solve their problem you will be compelled to do your own research and at least have a surface level knowledge about that piece of tech. In short you get more exposure depending on the incidents you might get.

Cons

Good renumeration and opportunity to learn cutting edge technology. Will get chance to interact with various customers who might usually be using the latest and greatest technology. To help solve their problem you will be compelled to do your own research and at least have a surface level knowledge about that piece of tech. In short you get more exposure depending on the incidents you might get. Dislikes Only thing that you have keep in mind if you are getting in as a Technical Support Engineer is that you are signing up for 80-90٪ of night shifts for the whole year. When they hire you they might first put you on payroll of companies like Teamlease or Ranstad and no one can tell when they would actually convert you as an full time employee. This really has a big downside as you only get the full benefits once you are a fulltime employee. Delay in this conversion can cause delays in promotions, eligibility for applying for internal roles and getting bonus or variable pay. Only criteria that you have to meet to get considered for conversion to an FTE is a UCAT test which most guys pass before their first date. However, no one can tell when you would get converted to an FTE. Important thing is that seniority or the order that you join the company in does not have an impact on when you will become a Full Time Employee. Whenever you enquire about being converted to an FTE, the answer you receive would probably be "We will let you know once we have openings". You will have to bug your manager or HR to get it done, but as I understand they don't have any role in it or atleast they say they don't. If you are about to receive an offer from Infoblox demand that you need to be on the Infoblox payroll right from the first day and take up the offer! Apart from this nasty business, this is a really cool place to work.

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Infoblox Response
4y
Thank you for your very detailed feedback! We appreciate you!

Explore other reviews about Infoblox

5.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong organization from top to bottom. The culture is a real differentiator, with collaboration clearly expected, encouraged, and supported across the business. Teams communicate well across functions, and leadership is transparent about priorities and direction. The company’s values show up in day-to-day decisions, not only in formal messaging. There is also a strong openness to new ideas and a supportive infrastructure that helps people do good work.

Cons

The company is very AI-driven, which can be a strength, but at times it feels pushed into too many processes whether or not it truly improves the work. There is a risk of moving so quickly toward AI-assisted creation that we lose some of the thinking, context, and craft behind the final output. Vibe coding and AI-enabled workflows can be helpful for speed, but when something needs to be adjusted later, the “why” behind earlier decisions is not always clear. A more balanced approach would help ensure AI supports the creative and problem-solving process rather than replacing the journey that leads to stronger work.

2.0
Feb 4, 2026
Recommend
CEO approval
Business outlook

Pros

- Depending on the team, you could work with amazing people - It's a fast growing company

Cons

- Heavily integrated with India and other parts of the world so the working hours are intense - They secretly had layoffs but refused to announce it. They say they are transparent but really, they just use it so everyone else is transparent - Engineering and Product Management lack clear direction and long-term vision. Priorities change constantly, often driven by the “flavor of the week,” which leaves teams scrambling and abandoning work before it’s finished or properly thought through. It creates an environment where no one knows what actually matters. - There is little to no effective project management. Everything is treated as urgent, regardless of scope or feasibility, with very little concern for doing things correctly or sustainably. This leads to rushed decisions, technical debt, and unnecessary stress for engineers. - Employees are severely overworked. Burnout is normalized. Many teammates feel pressured to work excessive hours out of fear for their job security, which creates a tense and unhealthy work culture. The on-call schedule is brutal and poorly managed. Issues are well known, but leadership shows little interest in fixing or improving the system, despite the ongoing toll it takes on employees. - People management is weak at best. Many managers are ineffective and treat their direct reports poorly, yet they are rewarded for being agreeable to upper management. Being a “yes person” seems to matter more than actually supporting or developing your team. - They try to convince you AI won't take over your job but constantly demands you to use AI for every aspect of your job...

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Infoblox Response
4mo
Thank you for taking the time to share this perspective and for your decade of contributions to Infoblox. We are glad you were able to work with talented teammates and that you experienced the pace and growth of the business firsthand. We also hear the seriousness of the concerns you've described. While we cannot comment on specific personnel matters or internal decisions in a public forum, we take these themes seriously. Creating a healthier operating rhythm requires clear strategy, stable prioritization, realistic planning, improved resourcing, and leaders who are accountable for how work is delivered and how teams are supported. We are continuing to focus on strengthening our people leadership, improving cross team coordination, and making on call more sustainable. Thank you again for sharing candid feedback, and we wish you success in your next chapter.
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