Positive growth environment with collaborative culture and improvement suggestions - Principal Customer Support Engineer Infobip Employee Review

5.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

1- Excellent learning opportunities with exposure to global customers and modern communication technologies. 2- Supportive and collaborative work culture where colleagues are willing to help each other. 3- Opportunity to work on challenging technical issues and enterprise-level projects. 4- Encourages ownership, continuous learning, and professional growth. 5- Good work-life balance depending on the team and project. 6- Opportunities to mentor others and participate in cross-functional initiatives. 7- Strong global presence and exposure to international business environments.

Cons

1- Continued internal processes can be further streamlined to improve operational efficiency. 2- Continued investment in automation and AI-driven workflows could reduce repetitive manual tasks. 3- Continued investment in employee development, leadership training, and technical certifications would be beneficial.

Explore other reviews about Infobip

5.0
Aug 10, 2025
Recommend
CEO approval
Business outlook

Pros

They have a great culture there

Cons

Remote work tends to lead to slower processes

1
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Infobip Response
10mo
Thank you for your review. We appreciate your positive remark on our our company culture. We are proud of the inclusive, diverse, collaborative environment that we have built and continue to nurture across all the regions and countries we work in. In terms of your feedback on remote work, flexibility is a key part of our approach and we have several types of work models designed to meet both employees and business needs, while keeping productivity and efficiency on a high level and getting the work done. Thanks again for being part of Infobip and for helping us grow stronger together.
3.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Fast moving, quick decisions, lots of freedom to innovate.

Cons

Ownership is a "friends & family" deal, and most decisions are made based on who knows who rather than business needs.

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