Great coworkers but poor leadership and no advancement - Anonymous Employee Imprint Plus Employee Review

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Easy to find parking. Non management level staff are great to work with

Cons

Poor Leadership. Not a very good place to work. Poor decision making on how to run a business. customer service team was often overworked and underpaid always under pressure to preform. Most of the leadership team stuck in old ways due to being there for a long amount of time. The management team does not help with a professional working environment lots of bias and favoritism. There's no where to advance in this company. I would not work here again.

Explore other reviews about Imprint Plus

1.0
Jul 23, 2015
Recommend
CEO approval
Business outlook

Pros

Working with amazing people (IT, Copywriter, Data Analyst).

Cons

Reporting to someone who lied on their resume with no real life experiences. Management is a big joke. Absolutely no room to grow while having to deal with old marketing materials. This is a place where creative people go to kill their passion.

10
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Imprint Plus Response
9y
Dear Creative Designer. Thank you for taking the time to share your concerns. We are a very open company and invite people to express their opinions and share their ideas for improvement and their aspirations for their career. It is unfortunate that you were unable to find a fit here. I will certainly continue to solicit ideas for improvement from the team. Best regards, Kristin MacMillan President
1.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

free parking all day everyday

Cons

My experience has been consistently discouraging. There’s a strong sense that tenure and relationships influence opportunities here. some part-time employees move ahead faster, while long-term hourly staff can be let go without clear explanation. This creates uncertainty around fairness and how decisions are made. Leadership often feels disconnected from day-to-day operations. Communication is very top-down, and some interactions from leadership can come across as dismissive or lacking respect toward employees. Decisions are not always clearly explained, which makes it difficult to understand changes that directly impact staff. Accountability does not feel consistently applied. It can shift depending on tenure or relationships rather than being applied evenly across teams. Leaders often discuss issues without directly addressing the person involved, which leads to honest conversations being avoided and creates confusion and a lack of clarity within teams. There is also a noticeable gap between external messaging and internal experience because they want to win an award and impress the main company. This company presents a very polished image around recognition and employee appreciation, but this does not always reflect day-to-day reality. For example, employees featured and recognized on social media-- the individuals included in a post were let go a day before. Another, during the holiday party, employees were asked to bring their own food, while the company provided only a small cake that was not sufficient for the team, along with a $10 mug as a gift. Recognition and events are often highlighted on social media, which can make these moments feel more focused on presentation than true employee appreciation. Hiring managers over time tend to share their frustrations about their own hires with other team members rather than address issues directly with the individuals involved. Promotions and career advancement are very rare, and in some cases employees may also be demoted based on management decisions. it can be a challenging environment for employees looking for growth. Very autocratic environment.

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