Pay more attention to your employees - Site Manager IST Management Employee Review

3.0
Jul 8, 2015
Recommend
CEO approval
Business outlook

Pros

The job itself is great, you meet great people in a variety of different professional settings depending what type of site your client has, you have the ability to learn how the client's company works from the inside, the possibility of promotion to a Site Manager or supervisor is very high if you take your job seriously.

Cons

The benefits are not that great and they are expensive. IST is a contracted company which forces their hand in that they cannot pay their employees very well since they have to keep their bids on the lower side to get contracts for employment, and I feel that I have hit the ceiling in this company after just three years. I run a site that is completely hands free for my Operations Manager and the client knows this and trusts me and the team with what we do. There is never a single issue and yet, there is hardly any praise. I doubt that the corporate really understands what we (the team at the site) do to keep IST in the good graces of the client.

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IST Management Response
10y
Thank you for taking the time to share your comments with us. We appreciate your feedback and use it to help us change our decisions, policies and offerings going forward. I appreciate your ideas for furthering employee appreciation programs and will keep this ideas in mind for decision making in the future. Lori Mitchum VP Administration IST Management Services lmitchum@istmanagement.com

Explore other reviews about IST Management

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

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IST Management Response
1d
Thank you for your comments and feedback. They're very insightful!
2.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

No pros for this position

Cons

Management is not structured, lack of alignment

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