Awful company - On-Site Supervisor IST Management Employee Review

1.0
Jan 20, 2021
Recommend
CEO approval
Business outlook

Pros

Decent benefits and that's all

Cons

Awful, terrible place to work. They do not value the employees "in the field" everyday ACTUALLY running the sites that IST is contracted with. They do not support or have their employees' backs, they always side with the client or upper management. Try to complain to HR? Yeah right....they will not take your complaint seriously. PTO is used for everything under the sun. If your site is closed on any day not recognized by IST you'll lose a day. All in all, I do NOT recommend working here unless you do not value mental stability.

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IST Management Response
5y
Thank you for sharing your concerns. At IST we pride ourselves on ensuring that all of our employees work in a positive and professional atmosphere. I would love to have the opportunity to find out more about your experiences with us. Please call me at 404-582-8832. Jay Lafont National Director of HR

Explore other reviews about IST Management

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

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IST Management Response
1d
Thank you for your comments and feedback. They're very insightful!
2.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

No pros for this position

Cons

Management is not structured, lack of alignment

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