IST is certainly the kind of Work Hard, Play Hard company - Anonymous employee IST Management Employee Review

4.0
Jan 19, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

IST is quickly growing, There are promotions and openings posted daily online in over 33 cities. The company is very flat and since it is private there is not a lot of red tape to go through to make fast decisions/changes. The CEO truly cares about his people and wants them to succeed. Management gets together once a year to train and recognize all 5 year, 10 year associates along with Site of the Year and multiple other awards. 80% of the growth comes from within and employee training is all self paced. The associate is shown the 13 grade levels, where they are starting at and what they need to do in order to get promoted. Blackman bucks is a fun unique program that does not exist amongst the competition. Similar to ebay, the associates use these bucks (monopoly money given by the client for going above and beyond) once a quarter to bid on prizes ranging from gas gift cards to vacations.

Cons

Since IST is a growing company some of the benefits are not as great but each year more and more options are becoming available.

Explore other reviews about IST Management

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

I've had a great experience working at IST. The people are supportive, collaborative, and genuinely willing to help each other succeed. Teamwork is a big part of the culture, and it's refreshing to work alongside colleagues who are both knowledgeable and approachable. The positive work environment and strong relationships among employees make IST an enjoyable place to work. I appreciate being part of a team that values communication, professionalism, and mutual support.

Cons

None come to mind at this time.

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IST Management Response
1w
Thank you for your comments and feedback. It is very much appreciated!
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