STAR / Site Manager - STAR/Site Manager IST Management Employee Review

2.0
May 5, 2016
Recommend
CEO approval
Business outlook

Pros

You will meet many talented, friendly, and dedicated employees. Flexible work schedule. If you are a STAR, you get to fill in at many different locations which is nice because you don't get burned out by always working at the same location. Employees are generally treated well by IST's customers. My manager at the time treated me well.

Cons

The pay was sub-par when I was employed back in 2013. I hope it has gotten better, but don't expect to be able to feed a family with this job. This job seems better suited for college students or people seeking part-time work.

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IST Management Response
9y
Thank you for taking the time to share your thoughts with us. We appreciate your input to help us know what areas we are doing well in as well as what areas we need to focus on going forward - we appreciate your assistance with helping to make IST even stronger! Lori Mitchum VP Administration, IST Management Services lmitchum@istmanagement.com

Explore other reviews about IST Management

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Working at this company has been a genuinely positive experience. One of the biggest strengths is the excellent customer service we consistently deliver. The team goes above and beyond to ensure clients feel supported, heard, and valued, which has become a defining part of our culture. Our management team is another standout. They provide clear direction, communicate effectively, and foster an environment where employees feel empowered to grow. Their leadership style encourages collaboration, innovation, and accountability. What truly sets this company apart is the synergy between employees on all levels. Teamwork isn’t just encouraged — it’s natural. Colleagues support one another, share knowledge freely, and work together seamlessly to achieve common goals. This creates a workplace that feels both productive and genuinely enjoyable. Overall, it’s a company that values people, delivers quality, and cultivates a strong sense of unity.

Cons

While my overall experience at the company has been positive, there is one notable challenge that could possibly affect long‑term stability: the dependence on client contracts. If a major contract ends or a client’s needs shift, there is a certain degree of uncertainty. This reliance isn’t uncommon in our industry, but it does highlight the importance of building strong client relationships to provide more consistent long‑term stability.

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

I've had a great experience working at IST. The people are supportive, collaborative, and genuinely willing to help each other succeed. Teamwork is a big part of the culture, and it's refreshing to work alongside colleagues who are both knowledgeable and approachable. The positive work environment and strong relationships among employees make IST an enjoyable place to work. I appreciate being part of a team that values communication, professionalism, and mutual support.

Cons

None come to mind at this time.

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IST Management Response
1w
Thank you for your comments and feedback. It is very much appreciated!
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