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      ICON

      Engaged employer

      ICON reviews

      ICON doesn't care about its people - Production ICON Employee Review

      2.0
      Feb 27, 2025
      Production
      Recommend
      CEO approval
      Business outlook

      Pros

      Gain industry experience. Possible to learn from talented coworkers. International exposure.

      Cons

      Meager annual merit increases that don't even match current inflation. Little to no annual bonus. Jobs moved from experienced staff in "high cost" countries (US, Canada, etc.) to relatively unexperienced staff in "low cost" countries (Mexico, India, etc.) with no regard for the loss of institutional knowledge or staff morale implications. The forced bell curve for performance ratings (which impact bonuses, merit increases, and promotions) is ineffective and demotivating.

      Explore other reviews about ICON

      5.0
      Jun 19, 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      Jun 27, 2026
      Pv associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team up to director level. Good place to start career, however not many open positions in US

      Cons

      Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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