Pros
I get 5 weeks of PTO, which is great, and since the pandemic, I've been able to work remotely (though I would have had to go hybrid if my pre-pandemic office hadn't closed). Healthcare benefits are good, too. Dental and vision coverage are OK--comparable to past employers I've had.
Cons
Pretty much every job we get is a rush with no heads-up about it coming. The tasks I do as an editor (especially fact-checking) are difficult to rush, so it's stressful. Upper management is very focused on "productivity"--we're supposed to be billing the vast majority of our time to clients--but in reality, we sit with no work at times, then when we get work, are forced to rush and don't get to take the time we should. Account does not attempt to manage client expectations--they say yes to everything and don't bill extra for rush jobs. As a result, quality suffers, and we have lost a lot of our clients. Most of my close coworkers have been laid off in the last couple of years--many positions were moved to "lower-cost" countries. Other employees have left on their own. I was moved into a different division--new boss, new coworkers--which has also been stressful (though the coworkers have been compassionate and helpful!).