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      ICON

      Engaged employer

      ICON reviews

      Horrible for US based CTA - Clinical Trial Assistant (CTA) ICON Employee Review

      1.0
      Oct 26, 2024
      Clinical trial assistant (cta)
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance and PTO

      Cons

      Outsourcing US based roles to Latin America and other countries to reduce costs. No opportunities for professional development. Lower than industry standard pay.

      Explore other reviews about ICON

      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work culture. Really nice management

      Cons

      It's hard to move up in the career ladder from within.

      4.0
      Jun 30, 2026
      Clinical risk manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

      Cons

      HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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