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      ICON

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      ICON reviews

      Clinical Study Manager - Clinical Study Manager ICON Employee Review

      2.0
      Jun 4, 2024
      Clinical study manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great experience, never a dull moment, and contributing to bettering of lives.

      Cons

      The company has made this role essentially 3 roles in one - the work is never ending, and the place is understaffed. The CSM role is a catch all, or dump all for the other departments. There is very little work-life balance, and the pay is not comparable for the amount of work that is done.

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      5.0
      Jun 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work culture. Really nice management

      Cons

      It's hard to move up in the career ladder from within.

      4.0
      Jul 6, 2026
      Director, business development
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits including PTO, health care and other benefits.

      Cons

      Very much a brother-in-law feel when it comes to promotions and praise. If you aren't in the cool club, you will be shunned and left out. Management also makes business decisions without understanding the niche part of the various industries.

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