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      ICON

      Engaged employer

      ICON reviews

      Horrible Communication from Management - In House CRA ICON Employee Review

      2.0
      Mar 28, 2023
      In house cra
      Recommend
      CEO approval
      Business outlook

      Pros

      There are some great managers that want to help you prepare and succeed in the CRA role. Ample training to prepare for your transition.

      Cons

      The in-house CRA program is supposed to last 6 months and then you are promoted to CRA 1, however the company has not fulfilled that promise. They have paused the program through one email and have not communicated any timelines or held a Q&A session. Line managers don't have any information they can share and everyone seems confused. Some people who were promoted to CRA 1 still haven't received their promotion pay. Chances to get on-site monitoring experience are far and few in between.

      Explore other reviews about ICON

      5.0
      Jun 19, 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      Jun 30, 2026
      Clinical risk manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

      Cons

      HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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