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      ICON

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      ICON reviews

      Micromanagement and Fear Based Culture - Director ICON Employee Review

      1.0
      Feb 20, 2022
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      My team has some excellent dedicated people.

      Cons

      Fear based culture. Old school management - must be in the office to be productive, micromanagement as CEO approves every project over 750k used to be 500k until people complained nothing could get done. Poor communications lacking trust and empathy. Decisions are not made unless CEO first approves the decision. Claim great work life balance but that is only true in certain areas of the company. Certain components like IT are short people and attrition is above 20% due to low salaries and long hours.

      Explore other reviews about ICON

      5.0
      Jun 19, 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      2.0
      Jun 23, 2026
      In house cra
      Recommend
      CEO approval
      Business outlook

      Pros

      Very little pros to working here other than it's very easy to stay under the radar. The work load is light.

      Cons

      Very little room for growth, eventually got laid off because ICON over hired too many CRAs it could handle. The CRA bridge program was supposed to be only 3-6 months but people we not able to promote despite being there for 2+ years

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