Worst company I have ever worked for! STAY AWAY!!! - Director ICON Employee Review

1.0
Dec 16, 2021
Recommend
CEO approval
Business outlook

Pros

It's better than going hungry, I suppose. A guy's gotta eat.

Cons

Senior leadership (up through and including the CEO) are completely incompetent. The "culture" is terrible. My company had the misfortune of recently being acquired by ICON (it was not my choice to join this company). Every decision ICON leadership has made since the merger has been terrible. It would be difficult to screw up this badly, even on purpose. There's a reason why ICON has such a terrible reputation in the CRO industry (along with IQVIA). My recommendation is to stay far away from ICON, and work anywhere else if you have an option. I am aggressively interviewing with other companies - many other people in my org are doing the same.

Explore other reviews about ICON

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Really great manager. Remote work major plus. No micro management. Great pay

Cons

Annual salary increase this year isn't until September which is odd.

4.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Great team up to director level. Good place to start career, however not many open positions in US

Cons

Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

See reviews by: Helpful|Rating|Date|All