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      ICON

      Engaged employer

      ICON reviews

      First Impressions - Anonymous employee ICON Employee Review

      2.0
      Oct 31, 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hours and good pay. Benefits are pretty standard.

      Cons

      Systems and processes are setting teams up for failure. ICON is its own greatest barrier to providing quality services. They try to foster a culture around kindness and being honest but so far most people I’ve come in contact with have been rude, resistant to provide guidance/help and flat out condescending.

      Explore other reviews about ICON

      5.0
      Jun 19, 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      Jun 27, 2026
      Pv associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team up to director level. Good place to start career, however not many open positions in US

      Cons

      Contracts are often unclear not including all needed services, leading to financial overburn. The company relies on multiple tracking systems, creating inefficiencies and frustrations for employees, and prioritizes hiring in low-cost regions, which are known for high employee turnover.

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