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      ICON

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      ICON reviews

      Interesting times - Sr CRA 3 ICON Employee Review

      4.0
      Sep 28, 2025
      Sr cra 3
      Recommend
      CEO approval
      Business outlook

      Pros

      Decent benefits and good teams

      Cons

      Legacy PRA was better. Most of the former PRA CRAs and CTMs are top notch but too many inexperienced people being added creates chaos and inefficiency. Some systems such as expense reporting and “updated” CTMS are archaic-the previous ones were much better. Everyone was on pins and needles since layoffs were happening what seemed like every week. Now they are trying to hire people back because they realized it was overkill. New management seems like they care so hopefully morale will go back up.

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      5.0
      Jun 19, 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      4.0
      Jun 30, 2026
      Clinical risk manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong Leadership, Fair/Average compensation, Thrive Program (company strives to keep you employeed as Sponsor reallocations occur)

      Cons

      HR is very hands off. It is very difficult to speak to anyone. Not simple to call and ask a question. Everything has to go through a portal. This is challenging when there is time sensitive needs. They make it work but in my opinion, this is a 'con'.

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