Hard Work is Not Rewarded- Unorganized Leadership - Marketing Communications Associate ICF Employee Review

2.0
Aug 22, 2024
Recommend
CEO approval
Business outlook

Pros

Working at ICF is a great opportunity to bulk up your resume, particularly if you are coming out of school. You have lots of opportunities to be involved to some degree in federal projects on wide-ranging topics. If you can tolerate the workload/burnout and not miss a beat, you will continue to get more opportunities.

Cons

When hired, HR will often change the title of the position you applied for to be able to pay you as little as possible for the position. However, they still expect you to meet higher-pay workloads. While it depends on the team, I did not feel supported by my manager. The management style is what I have dubbed "Hot Potato management." In other words, if you reach out for guidance or help, they pass you around until something goes wrong and then blame you for not being able to solve a problem that you do not have the authority to solve. Management often puts you into projects that do not align with your experience and do not prepare you for project management roles. It's very much a learn-on-the-job environment. They are looking for people who will do as much work as possible but have no intention of rewarding employees who go above and beyond and step up to the plate. It can also be a very political office environment, and I often found upper management to prioritize making money over delivering a decent product to the client and tended to throw younger employees under the bus for their own mistakes. All of the above is tolerable if you have an exit plan... but I would not recommend if you are looking for a company that prioritizes employee growth.

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ICF Response
1y
Thank you for sharing your feedback. We aim to be as transparent as possible throughout our hiring process. While I can’t speak specifically to your statement, I can say it's common across many organizations, including ours, to use external business titles that make more sense to clients, etc., and internal job titles that that are less detailed, and follow a company’s structure and internal career progression paths. The external title may represent the industry, while the internal title may be something more generic like, “analyst III.” None of this impacts compensation or job responsibilities. Regarding your experience, our culture encourages everyone to speak up and advocate for their needs, even when it’s hard. We recognize that aligning projects with employees’ skills and career goals is crucial, which is why we are committed to enhancing the employee experience through continuous engagement, professional development, and team activities (both virtual and in-person). We hope the experiences you gained with us were a great start in your career, and hope you provided your feedback before your departure. -AS

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5.0
Mar 20, 2026
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CEO approval
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Pros

People, Mission, Culture, Technology, Remote. You work on projects and technologies that actually impact and improves the day to day lives of people around you, the community and the Country

Cons

Pay, No much room for upward mobility. If you are a high performer, you'll struggle as the structure rewards years spent in the company vs level of expertise or experience.

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Awesome training and good benefits.

Cons

I cant think of any.

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